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Customer Experience Digital Associate at Sézane

Department: Service Client

Compensation

$24/hr

Setup
Hybrid
Location
New York, New York
Type
Full-time
Level
entry
Posted

Description

Sézane is hiring a full-time Customer Service Representative based in Soho, New York City. The role handles client inquiries across email, chat, and social media; provides personalized luxury service; assists with product recommendations, sizing, styling, orders, returns, and exchanges; and meets customer-service KPIs. Candidates need fluent English, at least one year of customer-service or client-relations experience, familiarity with CRM or customer-service platforms, and strong communication and organizational skills. The position pays $24.04 per hour plus a $3,000 yearly bonus and includes a competitive benefits package.

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