Description
Waterworks Aquatics is hiring a full-time Customer Experience Expert in San Jose, California, to work on the front desk and support families in a swim school. The role involves greeting guests, registering customers, scheduling lessons, processing payments, answering questions, assisting with lesson packages, maintaining a clean lobby, and supporting registration and retention goals. Candidates must be at least 17, have at least two years of customer service experience, possess a high school diploma or equivalent, communicate verbally and use computers, type at least 40 words per minute, and be comfortable with basic point-of-sale systems. Weekend availability is required, and the position offers paid training, flexible scheduling, advancement opportunities, and employer-subsidized medical, dental, and vision insurance.
