Description
Emerson is hiring a Customer Experience Intern to analyze customer pain points, manage process and tool enhancements, integrate client feedback and experience metrics, conduct root-cause analysis, implement corrective actions, support customer-facing survey strategy, and deliver customer experience enablement training. The intern will work with business leaders and cross-functional teams, analyze large datasets, and communicate findings verbally and in writing. The role requires on-site work in Austin, Texas, a bachelor’s degree or higher in progress, strong customer service and analytical skills, Microsoft Office proficiency, and authorization to work in the United States without sponsorship.
