Customer Experience Lead at mywdhr

Setup: Hybrid
Location: Milpitas, California
Type: Full-time
Level: not_specified
Posted: Apr 14, 2025

Description

The Customer Experience Lead at Saks OFF 5TH supports the Assistant Store Director of Customer Experience by executing front-of-house priorities, maintaining selling floor service and merchandising standards, and driving sales and customer experience. They are responsible for coaching and holding direct associate reports accountable, ensuring adherence to corporate guidelines, and acting as a Connected Service Coach.

Required Skills

Supervision
Sales Driving
Relationship Building
Operational Tasks
Coaching & Training

Additional Information

Required Previous Experiences: 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results.
Preferred Qualifications: Aspiring leader who can educate, drive results, and maintain high standards.
Build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue.
Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance.
Out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas.
Confident and professional communicator.
Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks.
Ability to train and coach associates on selling behaviors to ensure high performance.
Flexibility to work evenings, weekends and public holidays.
Connected Coaching
Translation Company Name: 060 - Saks & Company LLC