Description
Indigo is hiring a Store Customer Experience Manager to lead customer experience priorities in a specialty retail store. The role oversees customer service, checkout, omnichannel order and returns processes, loyalty and promotional programs, coaching, training, store operations, compliance, and team performance. It reports to the Store Customer Experience Manager and requires 1–3 years of leadership experience in a specialty or multi-location retail environment, strong customer experience and omnichannel execution skills, and the ability to work flexible hours and lift up to 40 pounds.
