Description
Hover is hiring an Outbound Customer Experience Specialist to proactively engage small-business and self-serve customers, including contractors and insurance adjusters, through product demos, research conversations, onboarding planning, and retention outreach. The role also leads internal customer-experience projects, synthesizes customer feedback for Product and other teams, and uses AI tools to automate workflows. It is a full-time hybrid position based in New York City, with a US base salary of $112,000–$139,000 annually and medical, dental, and vision coverage.
