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Customer Experience Manager at Nutanix

Setup
Hybrid
Type
Full-time
Level
senior
Added to Metaintro

Description

Nutanix is hiring a Customer Success Manager to act as a post-sales trusted advisor for 10–12 strategic customers, guiding them through deployment, adoption, operations, and expansion. The role combines deep technical knowledge of data center, virtualization, and hybrid multicloud solutions with customer relationship management, architecture alignment, success planning, adoption tracking, satisfaction monitoring, and technical onboarding. It requires 8–12 years of customer-facing technical experience, relevant architectural and operational knowledge, and certification support, with a hybrid work arrangement involving remote work and 2–3 days per week in an office plus regional travel.

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