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Customer Experience Manager at prismplus

Language
Location
Singapore
Level
not_specified
Posted

Description

PRISM+, Singapore's leading homegrown electronics brand, seeks a Customer Experience Manager to lead and mentor a diverse team, manage the end-to-end customer journey, analyze feedback, collaborate with cross-functional teams, and drive continuous improvement initiatives. The role involves monitoring performance metrics, developing customer experience standards, supporting CRM tool optimization, and creating an innovative environment focused on customer-centric decision-making.

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