Description
TelyRx is hiring a Customer Experience Manager to lead customer-facing and outbound sales operations, manage and develop a team, oversee scheduling and dialer workflows, set performance goals, analyze customer and operational data, and improve service and sales outcomes. The role requires a bachelor’s degree or equivalent experience, at least four years of customer-facing team leadership experience, HIPAA knowledge, strong communication and organizational skills, and proficiency with CRM, contact-center, dialer, and reporting tools. Benefits include a competitive base salary, stock options, medical, dental, and vision coverage, HSA eligibility, a 401(k), flexible scheduling, and paid time off.
