Description
Imperial Brady Canada is hiring a Customer Experience Professional in Joliette or Trois-Rivières to manage customer inquiries, process and follow up on orders, track back orders and delivery status, handle returns and credits, resolve customer issues, and coordinate with sales, operations, credit, and other internal teams. The role requires at least four years of customer service experience, a high school diploma or GED, strong communication and problem-solving skills, and computer proficiency with systems such as Salesforce.com, Compass, and Microsoft Office. It follows a hybrid work model in an indoor office environment.
