Description
The Customer Experience Representative (Advanced Support) handles urgent and sensitive customer inquiries, resolves complex billing, payment, and service issues, coordinates with dispatch and field teams, and maintains detailed documentation. The permanent part-time role offers up to 30 hours per week in a remote environment, with multiple Eastern Time shifts and an expected hourly range of $18.00-$22.50, plus an annual incentive program. Fluency in Spanish is an asset, and the employer does not sponsor employment visas.
