Customer Experience Representative at Ingram Micro

Ingram Micro is hiring a Customer Experience Representative to support its Public Sector team. The role serves as the primary customer contact, handling inquiries, order and shipment tracking, returns, account questions, issue resolution, record maintenance, and coordination with sales, operations, and support teams. The position requires strong customer service, communication, problem-solving, organizational, and computer skills, with preferred experience in customer service, order management, B2B support, and CRM or ERP systems. The typical U.S. base pay range is USD 49,500.00 to USD 79,200.00 per year.