Summary from listing
Lightera is hiring a Customer Care Representative in Norcross, Georgia to serve as the first line of contact for internal and external customers. The role handles quotations, RFIs, customer orders, product information, order status, shipping details, complaints, and product returns while coordinating with sales, production, shipping, accounting, engineering, and other departments. Candidates need a high school diploma or equivalent experience, at least two years of computer, administrative business, customer service, and SAP experience, with fiber optics product knowledge preferred. The position offers medical, dental, tuition reimbursement, and a matching 401(k) plan, but visa sponsorship is not available.
