Customer Experience Representative at Rentokil-Initial

Rentokil-Terminix Canada is hiring an experienced Customer Experience Representative for a remote role supporting customer service across phone, email, web forms, and order processing. The position involves handling customer questions and complaints, promoting products and services, updating databases, coordinating with field technicians, and delivering a high-quality customer experience during an 11:00 a.m. to 8:00 p.m. EST shift with alternating Saturdays. The role requires at least one year of call centre experience, strong communication skills, Microsoft Office proficiency, and a high school diploma, with college preferred; benefits include medical, dental, vision, RRSP matching, paid sick and vacation days, and life insurance.