Description
Texas Original Compassionate Cultivation is hiring a Customer Experience Representative to serve as the first point of contact for patients, caregivers, and prescribers. The role handles inbound and outbound calls, phone, email, chat, and in-person inquiries; processes and troubleshoots orders, shipments, payments, refunds, and escalations; maintains customer and order records; and collaborates with business development, logistics, marketing, and inventory teams. The position is hybrid, scheduled Monday through Friday from 8:30 AM to 5:30 PM, and requires a high school diploma or GED, at least two years of customer service experience, and strong communication skills. Medical, dental, vision, telehealth, retirement, leave, and other benefits are offered.
