Description
Vivo is hiring a remote Customer Service Representative in Manaus, Amazonas, Brazil. The role focuses on resolving customer issues, improving service processes, and making consultative product and service offers. It requires a high school education, basic computer skills, strong communication and empathy, target management, and availability for a 6-hour-20-minute Monday-to-Saturday or Sunday-to-Monday shift between 6 a.m. and midnight. The position offers work-from-home support, an internet cost allowance, mobile-plan benefits, medical and dental coverage, and variable compensation.
