Description
The Customer Experience Representative supports AbbVie’s Botox Therapeutic business by handling inbound and outbound calls and emails, processing orders, resolving delivery and order issues, and providing customer service. The role requires 2–4 years of customer service experience, Microsoft Office proficiency, attention to detail, multitasking, and effective communication, along with an associate degree or high school diploma and equivalent relevant experience. SAP, CRM, Salesforce, or business systems experience, as well as medical device or pharmaceutical experience, are preferred. The position offers medical, dental, and vision insurance, paid time off, a 401(k), and eligibility for short-term incentive programs.
