Description
J.B. Hunt Transport, Inc. is hiring a Customer Experience Representative in Akron, Ohio. The role supports customer freight orders by maintaining customer relationships, monitoring delivery and billing accuracy, resolving load-related issues, scheduling pickup and delivery appointments, entering orders into an order management system, and handling accessorial charges, spot rates, load updates, and capacity availability. It requires a high school diploma/GED plus up to 1–2 years of customer service or sales experience, or a bachelor's degree. The position is full time, offers benefits including medical, dental, and vision coverage, and is not eligible for employment-based visa sponsorship.
