Description
J.B. Hunt Transport, Inc. is hiring a full-time Customer Experience Representative II in Dallas, Texas. The role manages and executes customer freight orders for a larger or more complex customer base, builds customer relationships, monitors delivery and billing performance, resolves load-status and service issues, schedules pickup and delivery appointments, enters orders into an order management system, documents accessorial and spot-rate approvals, and supports customers with load inquiries, capacity availability, and minor escalations. Candidates need a high school diploma/GED plus 2–3 years of customer service or sales experience, or a bachelor’s degree plus 1 year of such experience. The position does not offer employment-based visa sponsorship and includes medical, dental, vision, retirement, insurance, disability, and paid leave benefits for eligible full-time employees.
