Summary from listing
Grainger is hiring a full-time Customer Service Representative in Lake Forest, Illinois, starting October 26, 2026. The role handles inbound customer calls, order placement, product searches, pricing, invoicing discrepancies, credit applications, and returns while navigating multiple systems and databases. It begins with an 8-week paid onsite training academy and offers a flexible hybrid model of three onsite and two remote days, with the possibility of becoming voluntarily remote after six months. The position pays $19.25 per hour and requires a high school diploma or equivalent, at least one year of customer service or customer-facing experience, strong communication and problem-solving skills, and Microsoft Office proficiency.
