Description
The Customer Experience Representative serves as the first responder and final resolution point for incoming customer, sales, and sales-management calls and emails, processes and verifies orders through SAP, corrects order-entry, shipping, and invoicing errors, provides product and pricing information, and coordinates customer concerns with internal stakeholders. The role requires a high school diploma or equivalent and 1–3 years of experience, strong English communication skills, basic computer and data-entry skills, and the ability to work in a fast-paced environment.
