Description
Abtrace is hiring a Customer Experience Specialist to support GP practices using its digital health software. The role covers onboarding, user training, recall-search support, ongoing client support, usage and adoption tracking, renewal discussions, feedback collection, and collaboration with internal teams. Candidates should understand GP practice operations, QOF and recall monitoring, and have strong communication and relationship-management skills; experience in a GP practice or the NHS is preferred. The position offers flexible working and the possibility of remote work from the Paddington office.
