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Customer Experience Specialist at Mars

Department: Supply Chain & Engineering

Language

Compensation · Listed in posting

$57,507,900 – $86,261,800

Setup
Hybrid
Location
Seoul
Type
Other
Level
senior
Posted

Description

Royal Canin Korea is hiring a Customer Service Experience Specialist for a one-year temporary contract. The role leads customer experience improvement, supports customer service systems and business processes, manages incidents, contributes to projects and change management, analyzes KPIs and order data, conducts testing, and documents local processes. The posting requires a bachelor's degree or equivalent and 37 years of experience in a similar position.

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