Description
The Customer Experience Specialist will support the integration of three GP clinics in Massey, Huapai, and Waimauku by delivering customer-first service, answering queries through phone, social media, email, and messaging, resolving customer experience issues, assisting with clinical enrolments, handling patient files, and providing process-improvement insights. The role requires customer service experience, strong communication and multitasking skills, tech savviness, and availability Monday through Friday; it is a fixed-term 8-week contract with potential for a permanent position based on roster needs.
