Description
Mindvalley is hiring a Customer Experience Specialist for its Academy division to support premium programs from onboarding through graduation. The role combines high-touch community and customer support, live virtual-event moderation, subject-matter expertise, student success advocacy, program administration, and feedback-driven product improvement. Candidates should have at least two years of experience in community management, customer success, or EdTech support, experience moderating live virtual events, and proficiency with tools such as Zoom, Jira, Asana, Google Sheets, and Excel.
