Customer Experience Supervisor at kith

Kith is hiring a full-time Customer Experience Supervisor for its Williamsburg store. The role leads and coaches the retail sales team on the floor, drives elevated customer service and engagement, supports customer issue resolution and in-store activations, and assists store management with operations including visual merchandising, inventory, procedures, and store upkeep. Candidates need 2–3 years of retail management experience, preferably retail or apparel operations experience, customer-service issue resolution experience, strong communication, delegation, computer, business math, multitasking, and time-management skills, plus the ability to perform the physical demands of retail work.