Description
MYOB is hiring a Customer Experience Support Specialist to provide timely, efficient, and accurate technical and application support for customers across Australia and New Zealand, primarily through phone and email. The role supports Accountants and Accounting Practices with the Tax product, collaborates with Product Specialists, Development Teams, and other Support Teams, and meets performance objectives. Candidates should have technical and process domain knowledge in SaaS or experience supporting products in an IT environment, troubleshooting experience, and strong communication and problem-solving skills; accounting-product knowledge is beneficial. The role offers a flexible hybrid workplace.
