Skip to main content

Customer Experience SysOps Analyst at RMS

Department: Customer Experience

Setup
Remote
Location
Mandaluyong, Metro Manila
Type
Full-time
Level
not_specified
Posted

Description

RMS is hiring a Customer Experience Systems Owner to own and improve Zendesk, ChurnZero, and GuideCX systems for its CX function. The role includes configuring and running support and customer-success platforms, owning monthly churn reporting, investigating data issues, cleaning data, fixing source processes, and using AI and automation to reduce manual work. It is a permanent EOR role, remote-first from the Philippines, with coworking access and customer travel as needed.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation