Description
Slice is hiring a Customer Experience Team Lead to lead a pod of phone associates handling inbound and outbound calls, process orders, transmit orders through internal systems, and support restaurant partners and customers. The role focuses on driving team performance, quality assurance, productivity, and low error rates while providing exceptional service. It is a full-time, on-site position requiring 40 hours per week across evening and night shifts from 4 pm to 7 am, with a requirement of at least three years of experience in account management, customer support, or customer success.
