Description
Alorica is hiring a full-time Customer Experience Technical Support Specialist in Montreal, Quebec, Canada, at $20 CAD per hour. The role provides phone and email technical support to English-speaking customers in Canada and the United States, resolves product and warranty issues, maintains customer records, and uses case management systems. Required qualifications include a high school diploma or GED, strong computer and communication skills, familiarity with Microsoft Office, and experience with Oracle, OMS, CRM, and AS400; customer service or sales experience is preferred. The position offers paid training, paid time off, leadership development, and other employee benefits.
