Description
Uscreen is hiring a full-time, mid-level Customer Success Coach to own gross revenue retention and expansion for an assigned segment of smaller video businesses. The role builds scalable one-to-many coaching programs, group sessions, cohort programs, and triggered outreach; advises customers on pricing, packaging, positioning, offers, email and funnel strategy, and retention mechanics; analyzes retention and funnel data; and develops repeatable playbooks. Candidates should have 3 to 5 years of relevant experience, strong facilitation and communication skills, dashboard literacy, and fluency with AI tools. The position is remote and global, with a variable compensation component and medical, dental, and vision benefits for US-based employees.
