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Customer Happiness Advisor at naked-wines

Compensation

£13/hr

Setup
Remote - UK, Hybrid
Type
Full-time, Other
Level
entry
Posted

Description

Naked Wines is hiring Customer Happiness Advisors on a temporary full-time contract from 28 September or 5 October through 24 December 2026. The role supports customers by phone and email, resolves queries, guides account navigation and delivery tracking, updates order statuses, and liaises with courier partners. It is available in a hybrid Norwich or London hub or UK remote arrangement, pays £13.45 per hour, and requires strong communication, problem-solving, adaptability, digital comfort, and teamwork.

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