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Customer Implementation Engineer at Footprint

Department: Engineering

Compensation

$170,000 – $205,000/yr

Setup
On-site
Location
New York, New York
Type
Full-time
Level
mid
Posted

Description

Footprint is hiring a Customer Implementation Engineer to embed with banks and fintechs, learn their financial-crime investigation procedures, and lead the technical deployment and integration of Percy. The role owns customer implementations, agent configuration, backtests, bug resolution, customer technical relationships, and reusable implementation patterns, while reporting to the CTO. It requires 2–4 years of software-building experience, strong programming ability, AI/LLM-agent familiarity, cross-boundary debugging experience, and willingness to travel to customer sites.

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