Description
Relay Payments is hiring a Customer Implementation Manager to support onboarding customers from first touch through full platform adoption. The role leads strategic project kickoffs, maintains communication with 50+ clients, develops project plans, coordinates with Sales, demonstrates the Relay platform, monitors account usage, manages escalations, and maintains Salesforce records. Candidates need 2–4 years of software implementation experience, project management skills, strong communication and organizational abilities, and the ability to work onsite three days per week at the Cobb-Galleria office.
