Description
MealSuite is seeking a Customer Implementation Trainer to join their Customer Implementation team. This bilingual role involves being the subject matter expert on MealSuite's software, delivering top-notch training for customers and partners, ensuring usability and account setups through exceptional customer service. The trainer will create and deliver user training plans, oversee training for guided and live accounts, and assist with configurations of various modules. They will collaborate cross-functionally with internal teams like Implementation Coordinators and Enterprise Implementation Managers, communicate effectively with stakeholders, and troubleshoot workflow issues. Additionally, the role focuses on educating customers on MealSuite's toolkit and leveraging feedback for continuous improvement.
