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Customer Insights Partner at Sonder.io

Department: Customer Success

Setup
Hybrid
Location
Sydney, New South Wales
Type
Full-time
Level
senior
Posted

Description

Sonder is hiring a Customer Insights Partner to manage a portfolio of approximately 40 enterprise customer accounts and report to the VP Customer. The role uses AI-generated workforce health, safety, and wellbeing data to prepare evidence-based insights for senior executives, identify value opportunities, and hand off expansion opportunities to sales. Candidates need at least five years of experience in senior client relationships, enterprise account management, management consulting, or senior HR, risk, or workplace health and safety roles, along with strong analytical, communication, executive, and commercial skills. The position is hybrid and requires availability to work at Sonder offices and customer sites.

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