Description
Crisis24 is hiring a Customer Intake Specialist to manage the onboarding and initial service intake for new security engagements. The role serves as a client-facing point of contact, conducts discovery sessions, documents requirements in Salesforce and other client management systems, coordinates with security, intelligence, technology, and account-management teams, tracks onboarding timelines, and supports handoffs to active service delivery. The position requires 2–4 years of client-facing experience, strong organizational and communication skills, CRM experience, and flexibility for 8–12-hour shifts during days, nights, and weekends.
