Summary from listing
The Customer Integration Solution Specialist owns the end-to-end client experience for Marco's Client Integrations API in the print business unit, guiding customers through onboarding, REST API integration, troubleshooting, and expansion. The role serves as the primary technical liaison between client-facing teams and Marco's IS and engineering teams, maintains onboarding documentation, escalates complex API issues, monitors adoption and sentiment, and collaborates with Sales, IS, and Operations. Candidates need an associate degree or equivalent education and experience, at least two years of relevant client-facing experience, and demonstrated REST API knowledge; the position pays $28.00-$43.40 hourly and accepts applications until filled.
