Description
IGD is hiring a full-time Customer Manager to manage commercial relationships with valued clients, renew contracted revenue, grow revenue through upselling, deliver client-facing insight sessions and SLA activities, attend industry events, and advocate for IGD within client organisations. The role requires commercial acumen, familiarity with data, research, insight, or SaaS environments, knowledge of how insights inform client decisions, interest in the food, drink, and grocery sector, and strong business communication skills. The position uses a hybrid home-and-office arrangement near the M25 and offers a pension, bonus scheme, annual leave, and medical insurance.
