Description
CWS Healthcare is hiring a Customer Onboarding Coordinator to support structured onboarding for new clients, maintain customer development plans and customer data, manage complaints and service requests in Salesforce Lightning, monitor service KPIs, coordinate with specialist departments, provide phone support through 3CX when needed, and contribute to cross-departmental projects and process improvements. The role requires completed commercial training, strong German communication skills, structured independent working habits, CRM and analytical abilities, and familiarity with ERP systems, Microsoft Teams, Salesforce Lightning, and telephony solutions.
