Description
The Customer Onboarding Engineer will own the technical onboarding of new customers onto cybersecurity products, guiding them from kickoff through successful go-live. The role involves gathering requirements, configuring environments and integrations, coordinating with customer success, sales, support, product, and engineering teams, validating deployments, documenting implementation plans, and leading technical customer meetings. It requires a bachelor's degree in a relevant field, 2–5+ years of experience in a technical onboarding or cybersecurity-related role, cybersecurity knowledge, and familiarity with security tools, networking, authentication, and troubleshooting.
