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Customer Onboarding Project Manager at Ruan Transportation Management Systems

Department: Customer Service

Compensation

$70,000 – $95,000/yr

Setup
Hybrid
Location
Petaluma, California
Type
Full-time
Level
senior

Summary from listing

The Customer Onboarding Project Manager is an individual contributor responsible for end-to-end customer onboarding and business transition projects, including milestone execution, intercompany account transfers, ERP and CRM setup, cutover planning, stakeholder coordination, and post-transition performance monitoring. The role also supports training, automation, overflow order management, and ad hoc customer experience transformation work. It reports to the Regional Customer Service Manager of the PNW, is based in or around Petaluma, California, requires a hybrid schedule at the plant, and expects approximately 25% travel to regional plants.

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