Customer Onboarding Specialist w/ French at Lodgify

Lodgify is hiring a Product Onboarding Specialist to join its Onboarding team. The role owns customers after subscription, guides them through account and connection setup, provides training via phone and screen sharing in English and Spanish, supports customer adoption and upgrades, gathers product feedback, and collaborates with Sales, Support, and Product. The position requires at least one year of account management or onboarding experience in a high-growth SaaS environment, strong software understanding, native or near-native English and French, consultative commercial communication, and the ability to manage multiple accounts. The role is remote and includes health, dental, and mental health support through Alan.