Description
The Customer Operations Advisor will support Turhost customers by responding to calls and written requests, analyzing needs, providing accurate solutions, guiding prospective customers to suitable products and services, resolving issues, coordinating with relevant teams, and keeping customers informed about web hosting and related services. The role requires strong communication, customer service, computer and Microsoft Office skills, and preferably at least two years of call-center or similar experience; it follows an in-person onboarding training period and allows a hybrid work arrangement.
