The Customer Operations Analyst II processes orders using an ERP system (Infor), manages the fulfillment process through a ticketing system, and provides high-level service to Biamp customers. This role involves responding to customer inquiries, handling correspondence, utilizing the ERP system for accurate order processing, resolving pricing issues, and collaborating with internal teams like sales and operations to prioritize orders and execute change requests.
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professional audiovisual solutionsBeaverton, Oregon, USA
Biamp is a leading provider of professional AV equipment well-suited for a variety of applications, including conferencing, paging, and video.