Description
Trax is hiring a full-time Customer Operations Coordinator in Cebu, Philippines to serve as the main contact for customers and oversee the end-to-end delivery of managed freight bill and pay services. The role manages invoice processing, audit results, cost-allocation exceptions, settlement, reporting, records control, client communications, business reviews, and special projects, while collaborating with internal teams to resolve client and system issues. Candidates need 3–5 years of logistics industry experience involving billing, cost allocation, data analysis, or accounts payable, along with strong Excel skills and the ability to manage multiple client deliverables.
