Broadvoice is hiring a Customer Operations Coordinator to verify and complete customer orders before installation, build customer accounts, process move-add-change requests, manage delayed orders and post-install follow-ups, and maintain service delivery metrics. The role works with Sales, Service Coordinators, and customers in English, requires order and CRM experience, and is remote-first.
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Cloud communications and customer experience solutions
Broadvoice builds cloud communications and customer experience solutions, backed by AI, including unified communications and AI-powered contact centers. It operates across North America, Europe, Latin America, Africa, and beyond, supporting businesses and partners around the world.