Description
The Customer Operations Manager oversees customer inquiries and orders through invoicing, coordinates material availability and delivery dates with Purchasing, answers customer questions, maintains ERP customer master data, and integrates information across Sales, Support, and Purchasing. The role requires commercial training, several years of experience in order processing, quotation handling, and delivery-date coordination, customer-support experience, ERP and office-application proficiency, strong organization, German at C1 level, and a reliable, customer-oriented approach.
