Description
Microsoft is hiring a Customer Operations Manager to provide front-line transactional support for Microsoft Field sellers and customers, manage licensing contracts, orders, billing, credit approvals, and customer service operations, and lead process improvement and stakeholder engagement. The role requires at least four years of experience in contracting, order management, pipeline management, and billing execution, a bachelor’s degree in a relevant field plus operations or process management experience, and on-site presence for at least three days per week. It follows an evening shift from 6:30 PM to 3:30 AM IST and applications are accepted on an ongoing basis until the position is filled.
