Description
Qasa is hiring a Success Agent for its Customer Operations team in Stockholm. The role handles ongoing and concluded rental matters by email and phone, investigates rental payments, invoices, and contract questions, resolves disputes, collaborates with product to improve processes, and helps develop team procedures. The position requires at least 1–2 years of customer support or customer service experience, Swedish and English communication skills, analytical and structured problem-solving ability, technical system proficiency, and interest in rental law and contracts. It is a full-time hybrid role with a six-month probationary period, starting in December.
